Processes that run agents.
Not the other way around.

Keel runs agents in well-defined processes.

With instructionsAgentApprove earlySkip a checkEmail the clientAsk againStop halfwayWith KeelIntakeSystemChecksAgentDecisionRuleOfferPerson

An agent with instructions still improvises.

It reads the prompt, then decides on its own what to do next. With Keel, every case follows a fixed path and the agent only does the step in front of it.

Put agents to work on the processes that matter.

Move your most important work to agents, keep it compliant, and keep improving it as the business changes.

Run work end to end

Whole processes. Fully automated.

Agents, people and your systems share one process, from the first form to the final payout. Every case keeps moving, and everyone can see where it stands.

Change confidently

Fast changes. No surprises.

Test every change on real scenarios before it goes live. Cases already in progress finish exactly as they started.

Every case runs the way you designed it.

Four guarantees let agents take on work where mistakes are costly.

Process

The process decides what happens next.

Agents, people, systems and rules each do their own step. No agent can skip ahead or close a case early.

SystemIntake
AgentChecks
RuleScore
PersonApprove

What the Checks agent handed back

Net income€4,210payslip, page 1
Monthly debt€980bank statement, line 14
EmployerArcadia Ltdcontract, page 2

Decisions

Decisions come from rules your team owns.

Approvals, risk scores and routing run on versioned rules that your analysts read and change.

Mortgage scorecard, version 12, live from 1 November

Debt to incomeCredit scoreOutcome
Under 35%700 or moreApprove
Under 35%Under 700Review
35% or moreAnyDecline

Oversight

People keep the final say.

Approval limits and four-eyes checks apply to agents as they do to staff. An unsure agent stops and asks a person.

A mortgage application, as Keel recorded it

09:41AgentPayslip and bank statement don't match
10:17PersonLoan officer picks the figure
10:19RuleCredit score 721, scorecard v12
14:05PersonApproved within a €250,000 limit

Infrastructure

It runs where your data lives.

Use any AI model and connect the systems you already run, in our cloud or in your own data centre.

2,239case steps a second from one Keel process
1Mcases open at once

Measured on a single laptop.

Built to run real processes.

Design them, run them, connect agents and systems, and keep control of every decision.

The board

Every process is a row of stages, and each stage holds its steps.

The flow

Open a stage to set how its steps connect: who does each one, and where each decision sends the case.

The work

Agents and people take the steps in turn. Keel moves each case only along the paths you set.

Start with one process.

Describe how the work runs today, or share the documents you already have. Keel's designer agent drafts the process, and your team reviews it before anything goes live.