For doctors
Between visits, you know what is happening.
Build a system of agents that follows the patients you already have. They still come in at the intervals you set. The difference is that in the weeks in between, nothing goes unnoticed.
The patient
What it changes for your patient.
Someone asks the questions you would ask, at the rhythm you set, and the answers reach you.
Not only during office hours, and not only at a consultation. If they are worried about something at nine in the evening, there is somewhere to put it.
A value that drifts or a symptom that appears reaches you the same day, rather than at the next appointment.
When everything is in range, they are told so and they stay home instead of paying for a visit that changes nothing.
A lab test that needs booking, a dose that needs checking, a bad day that needs an answer. These are dealt with when they happen, not in three weeks.
You
What it changes for you.
Stable patients are visible in a report instead of taking a slot. The people in front of you are the ones who needed to be there.
You see who has drifted, and you call them in for a test or a consultation with a documented reason.
The system is built so that patients subscribe monthly, through the app, directly to you. You set the packages and the prices.
How it works
You set it up in writing. There is no code.
You describe, in plain language, what you want followed, where each value comes from, and what should happen when it moves the wrong way. That description becomes the agent. You can change any of it later, in the same way you wrote it.
Blood pressure, resting heart rate, weight, LDL, adherence, the sentinel symptoms - whichever ones matter for that category, with the target you decide.
A set of lab tests, a measurement the patient takes at home, or something they feel and report in conversation.
For each deviation you say what the agent does and what comes to you for a decision.
Who it is for
Start with the categories that are ready.
Hypertension, high cholesterol, prediabetes, obesity, smoking, family history.
The phased programme after a stent, where adherence to dual antiplatelet therapy is the parameter that matters most.
Conduction, infection and prosthesis function, in a patient who is usually elderly and rarely alone with a single condition.
Each of the three has its own questions, its own cadence and its own thresholds. A patient after a stent and a patient with high cholesterol are not asked the same things.
The same system, other specialties.
What changes between specialties is the list of parameters and the thresholds. The mechanism is identical.
Following patients with diabetes between appointments: glucose, adherence, weight, symptoms.
Following and guiding bariatric patients through the months when the result is actually decided.
What the app does
It asks, it reminds, it advises, and it alerts.
A short message at the patient's own hour, with the questions from your protocol. Every answer feeds a parameter you chose to follow.
Medication at the hour you set, a lab test at its due date, a check-up, a prescription that is running out. A confirmation comes back, and a repeated non-confirmation becomes a signal in its own right.
Practical recommendations from a library you approved, on how to measure correctly, how to move, how to eat, what never to stop on their own. Rotated, so nothing repeats, and never on a heavy day.
When an answer crosses a threshold you set, or a patient goes quiet, it reaches you. A silent patient is a signal, not an absence.
Everything in range. The patient gets a confirmation, the cadence continues, and you see it in the report.
A deviation that is not urgent but needs a decision. The agent asks more often, asks for a re-measurement, and puts the case in front of you as an open item. You decide without a visit.
A signal that could be dangerous now. You are alerted immediately and, in the situations you listed, the patient is directed to emergency services in the same message.
In practice
Where it runs, and how you get paid.
The app opens an account for each patient, with their category, their treatment, their baseline and the devices they have at home. From there, everything they report flows into one place: values, symptoms, confirmations, photographs of lab reports. You see the file and the report. They see a conversation.
Through the WhatsApp Business integration, so your patients install nothing and learn nothing. They answer a message the way they answer their grandchildren. For an elderly patient this is the difference between a programme that runs and one that stops in week two.
Payment is part of the flow rather than bolted onto it. You decide what packages exist, what each one includes and what it costs, and patients subscribe from inside the app. It takes minutes to set up and you can change it whenever you want.
You build a landing page for your programme inside the app, in your name: what it does, who it is for, what it costs, and how to start. You do not need a website or a developer, and it is the link you give your patients.
Effort and cost
What it takes, and what it costs.
Two or three working sessions to correct the configuration we generate for your categories, then a pilot of four to six weeks with patients you know well.
A report you read in a few minutes, and the decisions on whatever it puts in front of you.
A Surogate plan from $96 a month at the level that includes patient subscriptions and payments.
Patients pay you monthly through the app, at the price you set.
Start here
Start with one patient category.
Tell us which patients you follow and how you follow them. You will see the first message they would receive before anyone receives it.